Privacy Policy

Privacy Policy

Introduction

Welcome to https://ai-marketing-automation-for-automotive-service-centers.livebursts.com (hereinafter referred to as “AI Marketing Automation for Automotive Service Centers,” “we,” or “our”). We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines our practices regarding the collection, storage, handling, and processing of personal information in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal data in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA) and Colorado’s Consumer Privacy Act (CPA)
  • Utah’s Consumer Sales Privacy Act (UCPA), Connecticut’s Connecticut Transactional Data Privacy Act (CTDPA), Virginia’s Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

  1. Our official website at https://ai-marketing-automation-for-automotive-service-centers.livebursts.com
  2. Any mobile applications or software services we offer
  3. Online forms and surveys you complete on our platform
  4. Interactions with our customer support team, including emails, phone calls, and text messages

Please note that this policy does not extend to third-party platforms, applications, products, or services accessed through links or integrations on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This policy describes the ways in which we process your personal information when:

  1. You use our applications and services as an authorized user, including accessing and interacting with our marketing automation tools.
  2. You visit our websites linked to this Privacy Policy.
  3. You engage with us through communications such as newsletters, emails, calls, or text messages.

Personal Data Collection

We collect various categories of personal data, which include:

  1. Account Information: This includes your user name, login credentials, and registration details.
  2. Payment Information: Details related to your payment methods, billing address, and transaction history.
  3. Financial Information: Any financial records or data required for service provision or payment processing.
  4. Purchase Information: Records of products or services you have purchased from us, including order details and preferences.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses and device IDs.
  6. Location Data: Information about your geographical location when you interact with our services.
  7. Feedback: Your comments, reviews, and responses to surveys or feedback forms.
  8. Social Media Information: Details from social media platforms (if integrated) and your interactions with our content on these platforms.
  9. Product Information: Data about the products you show interest in or purchase from us.

We collect this data through direct user input, automated systems, and third-party sources. When interacting with our platform, we may use cookies and similar technologies to enhance user experience and gather analytics.

Cookies

Our website employs cookies to improve your browsing experience and for analytical purposes:

  1. Strictly Necessary Cookies: These ensure basic functions of our website, such as session management and security.
  2. Preference Cookies: Used to remember your settings and preferences on our platform.
  3. Analytics Cookies: Help us analyze user behavior, gather statistical data, and improve our services.

Users have the option to control non-essential cookies through our Cookie Manager, allowing them to customize their privacy settings.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. The retention periods vary based on the type of data and the reasons for collection. After the retention period expires, we will securely delete or anonymize your personal information unless we are obligated to keep it for legal reasons.

Children’s Privacy

Our services are not intended for individuals under 18 years old. We do not knowingly collect or solicit personal data from children. If you believe we have collected such data by mistake, please contact us immediately, and we will take steps to delete it.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access and rectification of your data
  • Erasure or deletion of your data
  • Restriction or object to the processing of your data
  • Right to data portability
  • Right to withdraw consent
  • Non-discrimination in our services for exercising your privacy rights

To exercise these rights or have any data-related inquiries, please contact our Privacy Team via email at contact@ai-marketing-automation-for-automotive-service-centers.livebursts.com or by post to the address provided below. We will respond to your request within a reasonable timeframe.

Changes to Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on our website with an updated effective date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any questions, requests for unsubscribe, or data privacy inquiries, please reach out to:

Email: contact@ai-marketing-automation-for-automotive-service-centers.livebursts.com
Address: AI Marketing Automation for Automotive Service Centers, [Your Address], [City, State, ZIP Code]